Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kaylee Foerst

Kaylee Foerst

September 13, 2024

5  out of  5
rating by Kaylee Foerst
"Very nice and patient. I've never gotten my own car insurance and Ian was very kind with helping me."
Profile photo of Rafael Torres

Rafael Torres

August 23, 2024

5  out of  5
rating by Rafael Torres
"Ahmad was an Amazing service rep, caring, understanding, savings, and just great person in general. We were insured with Nation Wide and for no good reason our rates just sky rocketed, we were now shopping for insurance and could not find anything that could save us some money. So Ahmad got in touch with my fiancé and thank god she picked up the phone because not only did he saved us 60 bucks on our monthly car insurance payment, and we all know 60 bucks now in days goes a long way in this economy, is a good extra money to have. But not only he was able to get us a good quote on auto insurance he was also able to get us a outstanding quote for renters insurance, giving us a peace of mind for our belongings in our rented home Incase of a emergency, fire, flood, or ext god forbid. I can say confidently that me and my fiancé are very happy with how Ahmad helped us to get where we wanted to be protection wise and financially wise. Thank you Ahmad for your help, professionalism, knowledge and just being a great human being. Happy to be part of the State Farm Family."
We responded:
"Thanks for the five-star review, Rafael! We appreciate your trust in our State Farm Agency. "
Profile photo of Melissa

Melissa

August 21, 2024

5  out of  5
rating by Melissa
"So pleased with the service I received from Ahmad. He was very kind, patient and informative. He guided me through the process with ease and educated me on things I didn’t know, or even think I needed to know. Would definitely recommend and continue long term with him and this branch."
We responded:
"We appreciate your trust and your five-star review, Melissa!"
Profile photo of Emal Khan

Emal Khan

August 14, 2024

5  out of  5
rating by Emal Khan
"⭐⭐⭐⭐⭐ I recently worked with Ian Spalding to switch my insurance to State Farm, and I couldn't be happier with the experience. Ian was extremely professional, helpful, and friendly throughout the entire process. He took the time to explain everything in detail and made sure I understood all my options. His customer service was top-notch, and I felt confident in my decision to switch insurance providers. If you're looking for an insurance agent who genuinely cares and goes above and beyond, I highly recommend Ian Spalding. Thank you, Ian, for making this transition so smooth and stress-free!"
We responded:
"Thanks, Emal! We really appreciate the five-star review. And thanks for sending us referrals!"
Profile photo of Stanley John

Stanley John

July 26, 2024

5  out of  5
rating by Stanley John
"I want to say big thank you to Ian Spalding from State farm insurance. He helped me choose good insurance and took into account all my requests. He responds quickly and is always ready to help! 10/10 Thank you sir!!!"
We responded:
"Thank you, Stanislav, for the Five-Star review and for trusting in our agency with your auto and homeowner's insurance needs. "
Profile photo of Catherine Smith

Catherine Smith

July 25, 2024

5  out of  5
rating by Catherine Smith
"Office was super helpful! I worked with Dana who was very responsive, kind and professional. Definitely an office I would recommend! :)"
We responded:
"Thanks, Catherine, for the five-star review. We appreciate your trust in our State Farm Agency."
Profile photo of Annette Szumski

Annette Szumski

June 2, 2024

5  out of  5
rating by Annette Szumski
"I became a client about a year ago and had many technical issues with the online account, insurance coverage and insurance payments but Danielle was amazing in resolving all my issues promptly. She is wonderful and I look forward to working with her in the future."
We responded:
"Thank you, Annette! We appreciate your business and trust in our agency. "
Profile photo of Jesse Brandt

Jesse Brandt

March 20, 2024

5  out of  5
rating by Jesse Brandt
"Great team here !!!"
We responded:
"Thanks, Jesse! We appreciate your business. "
Profile photo of Damon

Damon

March 1, 2024

5  out of  5
rating by Damon
"Britney Sawyer gets 10 stars for such and easy process.."
We responded:
"Thanks, Damon!"
Profile photo of Darryl Merritt

Darryl Merritt

February 9, 2024

5  out of  5
rating by Darryl Merritt
"I was with all state and all my policies went up 30%. Talked to Ian and now I'm paying less with more coverage!!!! He is my Friend!!! LIKE A GOOD NEIGHBOR IAN WAS THERE!"
We responded:
"Darryl, we're thrilled to hear that Ian was able to assist you with meeting your auto insurance and homeowners insurance needs. At our Jeff Sawyer State Farm Agent office, we prioritize providing our customers with great service. Your feedback is greatly appreciated, and thank you for choosing us, we are here for you! -Jeff"
Profile photo of I ;-0

I ;-0

January 24, 2024

1  out of  5
rating by I ;-0
"The service started off superb. Very professional and listened to me. However, my biggest complaint is the over charging of several hundred dollars they added to my bill after we agreed on a specific amount. After the quote, we agreed on an amount. Completed all paperwork. A week or two later my mortgage company told me there was an additional charge from State Farm for a few hundred dollars. Unacceptable! That was not what we completed paperwork for. That is not the price on my invoice. The only option they offered was to increase my deductible to an astronomical price that ordinary people can not afford. The new price matches the same as other companies. I will be looking for other options as a result of this."
We responded:
"Sorry to hear that you were not satisfied with the pricing of your policy. If you call our office, our team is happy to take a look for you. "
Profile photo of Albert Sta Cruz

Albert Sta Cruz

December 15, 2023

2  out of  5
rating by Albert Sta Cruz
"Can't ever get a hold of this guy"
We responded:
"Sorry to hear this, Albert. Our team is available 9-5, Monday-Friday, and State Farm’s after hours service picks up when we’re closed. Messages are returned ASAP when we are unable to answer a call. We did not see any messages or missed calls from you recently. "
Profile photo of meghann

meghann

November 26, 2023

5  out of  5
rating by meghann
"Exceptional service from Ian at State Farm! Ian went above and beyond to assist me with my insurance needs. His knowledge and professionalism made the process seamless. I highly recommend State Farm, and Ian in particular, for their outstanding customer service and expertise."
We responded:
"Thanks for entrusting our team with your insurance needs! "
Profile photo of Anastasia Sheppard

Anastasia Sheppard

November 12, 2023

5  out of  5
rating by Anastasia Sheppard
"Ian called me after my failed attempt to sign up online. He was super friendly and helpful. He helped me understand the pros and cons of certain policy limits. I ended up with a much better deal for car and homeowners. I highly recommend this agency."
We responded:
"Hi Anastasia - thanks very much for the 5 Star review. Also thanks for trusting the Jeff Sawyer agencies with your homeowners insurance and auto insurance. "
Profile photo of michael richards

michael richards

November 2, 2023

5  out of  5
rating by michael richards
"I have to say, Britney was such a pleasure to work with. She was very nice and understanding with my situation. I would definitely recommend!"
We responded:
"Thanks, Michael, for your 5 Star Review and your trust in the Jeff Sawyer State Farm Agency. "
Profile photo of hab239

hab239

October 26, 2023

1  out of  5
rating by hab239
"Had them for a few months all was fine I removed a car I sold a brand new car and added a used vehicle a normal vehicle and they told me my premium, come the first month of payment it says my payment is $100 more than before when my premium went down. Mind you, nowhere did it specify that premium was only for one vehicle (have a total of 2 cars on policy) just says your new premium is x amount which was less than I was initially paying so I thought great saving some money well Come to find out they didn’t specify that said premium was only for one vehicle…. Who does that no other insurance that I’ve ever had only quotes a premium for one vehicle I never got a total premium I’d avoid State Farm is awful and the woman on the phone seemed to get annoyed as soon as I told them I no longer wanted to continue with them for insurance on my cars I’d avoid and go elsewhere"
We responded:
"We’re very sorry to hear that the premium for your vehicle change was not clearly explained to you. We would be happy to review it any time. Please call the office at 215-245-7100."
Profile photo of Sean Joyce

Sean Joyce

October 24, 2023

5  out of  5
rating by Sean Joyce
"Very fast response, and very helpful"
We responded:
"Thanks for the awesome 5-Star review, Sean! We appreciate the kind words. "
Profile photo of Camry Lovelace

Camry Lovelace

September 28, 2023

5  out of  5
rating by Camry Lovelace
"Ian was very helpful! Very easy to talk! Highly recommend Ian to anyone"
We responded:
"Thanks for entrusting us with your auto insurance and life insurance needs!"
Profile photo of Kelly McGee

Kelly McGee

September 20, 2023

5  out of  5
rating by Kelly McGee
"Dana has been incredibly helpful after some policy change and billing confusions. She spent extensive time on the phone and in person explaining in detail to help me understand. Great service great advice and superior service."
We responded:
"Thanks so much, Kelly, for the very kind words. We were glad to help. Michele is a great member of our team, and we’re glad to have her!"
Profile photo of Gabby Gray

Gabby Gray

September 8, 2023

5  out of  5
rating by Gabby Gray
"Everyone I’ve ever spoken to at this office has been so pleasant and helpful!!! We’ve been with them for about three years 10/10 recommend We have car insurance, home owners insurance, and life insurance with them."
We responded:
"Thanks so much for trusting us with your auto insurance, homeowners insurance and life insurance, Gabby! We appreciate the opportunity to provide excellent service for the last three years. "
Profile photo of Theresalynn Piehs

Theresalynn Piehs

August 29, 2023

5  out of  5
rating by Theresalynn Piehs
"This is our first time obtaining renters insurance, I spoke with Britney. she was VERY helpful and informative, very sweet and even made an extra phone call to our apartments to make everything go easier and smoothly as possible. Thank you , Britney & StateFarm!"
We responded:
"Thanks so much for the 5-Star review! We appreciate your trust in our agency for your Renter's Insurance needs. "
Profile photo of nikoloz chigladze

nikoloz chigladze

August 28, 2023

5  out of  5
rating by nikoloz chigladze
"Thank you to Ian with State Farm in Bensalem. He made the process of switching over easy while SAVING me $$$ & got me betrer coverage at thw same time!"
We responded:
"Thanks so much for the 5-Star review! Glad we could save you money and provide better auto insurance coverage. "
Profile photo of Kyree Mitchell

Kyree Mitchell

July 24, 2023

5  out of  5
rating by Kyree Mitchell
"Brittany is very professional with a nice personality glad to be a part of a great company"
We responded:
"Thanks for the 5-Star review, Kyree! We appreciate your auto insurance business. "
Profile photo of Cho Martin

Cho Martin

June 19, 2023

5  out of  5
rating by Cho Martin
"Great help, great experience, glad to be apart of State Farm"
We responded:
"Thanks for the five star review, Cho. Glad to have you as part of State Farm. "
Profile photo of Mari Fernandez

Mari Fernandez

June 6, 2023

5  out of  5
rating by Mari Fernandez
"Saved me so much on my policy. Britney was so helpful and patient. I am satisfied with the service i received."
We responded:
"Thanks, Mari! We appreciate your trust in our agency and Britney. We appreciate the 5-Star review!"